Terms & Conditions
ANY PROBLEMS OR SHORTFALLS MUST BE REPORTED AS SOON AS POSSIBLE FOR US TO BE ABLE TO HELP.
We are a Uk business, operating in the UK. If you're not in the UK, we will not charge you UK taxes but you will be responsible for Taxes and duties in your respective location, before delivery can be made.
Trackslag Ltd supply goods and services only subject to these terms and any person (hereinafter called “The Buyer”) supplied by Trackslag Ltd accept that these terms will govern all contractual relations between them to the exclusion of any terms contained in any of The Buyers documents even if The Buyers terms purport to provide that The Buyers own or some other terms prevail.
No employee or other person acting or purporting to act on behalf of The Company is authorised to agree or effect any alteration in these terms or make or give any representation or warranty in relation to the goods or services save only that a Partner, of The Company may in writing agree such alterations or make or give such representations or warranties.
You have the right to cancel your order within a seven - Day "cooling off period", which starts the day after you received the goods. If you wish to cancel under the Consumer Protections (Distance selling) Regulations 2000, you must inform Trackslag Ltd of your intention to cancel your order by email within the seven-day cooling off period. You will then receive confirmation from Trackslag Ltd and given a returns number, that must be quoted on all correspondance along with your original invoice number. We will only except goods back in a re-saleable condition. Once we have received goods we will then issue you a full refund less any delivery charges. (You will be required to return goods at your cost by an insured carrier) If goods go missing we will only issue refund on proof of receipt from your carrier. If you are unable to arrange a return contact us and we will arrange collection on your behalf but a charge will be made which will be deducted from your refund total. If a delivery charge was made on the original purchase this will not be refunded. As this is a service which is concluded at the point of order.
DAMAGE OR SHORTAGE
Damage or shortage of goods found by The Buyer must be notified to The Company within 3 days. Failure to do so will free Trackslag Ltd from any liability in this respect.
If your order does not meet the required carriage paid amount a delivery charge will be made and indicated on the payment screen. Our carriage charges stated only apply for UK mainland please contact us if you are outside this area. See delivery options. The Company reserves the right to charge for any special delivery or deliveries.
Next day delivery is subject to availability at time of order. Any order placed after 1.00 pm UK time, will be dispatched the following day. Normal delivery is one to three working days in the UK and 3-5 for international orders. Our standard delivery charge is for the UK mainland, excluding Channel Islands, Isle of Wight, Isle of Man, Scottish Highlands, Scottish Isles, Northern Ireland and other remote locations. Please contact us for delivery charges for these areas.
FIT FOR PURPOSE
Trackslag Ltd takes every care with regard to the quality and standard of manufacture of the goods it supplies as far as it is able to. However, as the goods are used for a multiplicity of purposes, and The Company has no control over the method of their application or use. The Company excludes so far as it legally may do so any condition or warranty implied by statute or otherwise as to the fitness of its goods for any particular purpose. Any technical co-operation between The Company, its Suppliers or The Buyer shall not affect this condition.
Under no circumstances shall The Company be liable for any loss of profit or contracts or other consequential loss or damage on the part of The Buyer however caused. Trackslag Ltd will not be liable to any labour claims, all warranties will be dealt with in accordance to the manufacturers warranty procedures.
Prices shall be as ruling at the date of despatch. The Company reserves the right to change any price without prior notification.
All orders whether oral or written are subject to these terms but nothing in these terms shall be deemed to affect the statutory rights of The Buyer.
The Company does not recognise any terms and conditions of contract supplied by The Buyer unless any such terms and conditions are specifically acknowledged and agreed in writing by a Partner of The Company. Executions of, compliance with, or implementation of orders does not imply acceptance of The Buyer’s terms and conditions.
UNFAIR CONTRACT TERMS
The Company has drawn these Terms of Business in the light of the Unfair Contract Terms Act 1977 and considers them to be fair and reasonable and its prices are based on contracts made on these conditions. If The Buyer considers these terms to be unreasonable The Buyer must inform The Company in writing before any contract is made, otherwise he will be deemed to have accepted that The Company’s terms are fair and reasonable.